Terms of sales

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PRICES AND WINES AVAIBILITIES

All our wines are immediately available. Our prices are subject to prior sale, without commitment, subject to availability. Valid prices are those indicated at the time of the order as they appear on our site (OE).
Our site is updated daily, however, stocks are not indicated in real time. And therefore, if the order can not be ensured, the payment will not be validated or wines will be replaced in accordance with the buyer.
Once your order placed on our site, we start looking for your bottles in our cellar Maurecourt.
As soon as we have verified inventory and quality bottles, we proceed with the validation of your payment. Then we offer two solutions:
- To be collected at our cellar (free)
- Delivery to your home by Carrier (fee, price depending on package weight and destination zip code).

NB : If the wines would be missing in our stock, the credit card payment wouldn’t be validate by our services. If the bottles ordered wouldn’t be in the perfect stand (Labels / Levels/ Caps), we would send you pictures of your bottles and would wait your confirmation before to valid your payment.

PAYMENT METHOD

Secured credit card payment (CB, VISA, MASTERCARD)
WINES GRANDS CRUS ensures that all your transactions on our website are 100% safe. This website is secured by the newest protocol SSL, which automatically checks the validity of access rights when paying by credit card, encrypts all our exchanges, in order to ensure confidentiality.
Paypal and other credit cards (AMEX, Aurore, Cofinoga ...)
Use your Paypal account to pay for your order.
Or use cards that have partnerships with Paypal (Amex, Aurore, Cofinoga) without needing a Paypal account. To do this, select "PayPal" as your payment method on our site, then "I do not have a Paypal account" on the Paypal redirect page and then select the card you want to pay your order.
Payment by check :
Labelled to VINS GRANDS CRUS and to send us to the following address:
VINS GRANDS CRUS (Les Caves du Bon Temps)
41 Rue de Pontoise
78780 MAURECOURT
FRANCE
Payment via bank transfer :
You can send us a transfer through our bank partner. You will find all our bank details when ordering when choosing your method of payment. We reserve the right to require payment in advance by bank transfer rather than by credit card or by check in case we will estimate it useful for the security of the transaction. Any order not paid within 8 days of the validation of the purchase will be canceled without formality.
As soon as we receive your order, an invoice will be sent by email with all our coordinate to proceed to a wire transfer. When the payment is well received, we proceed with the shipment of the goods.

DEBIT ON YOUR CREDIT CARD

If the bottles ordered had missed the stock, the debit of your credit card would not be made. If ordered bottles were not in a perfect condition (Capsules, Labels, Levels), we send you a picture bottles and await your confirmation to validate the debit of your Credit Card.
Without a confirmation from yourself under 5 days, once receiving your order, we wouldn’t be able to valid your credit card payment, so we would have to cancel your order.

SHIPPMENT INFORMATIONS

Our team is at the office from Monday to Saturday, and the launch phase for a delivery (unless overridden) shall take effect once reception/validation of your order.
The order will be sent to the address specified by the buyer during the validation of his order.
La livraison en France métropolitaine sera effectuée dans un délai de 24 à 48 Heures à compter du jour de départ de notre cave.
The delivery will be carried out in France within 24-48 hours from the date of departure from our cellar. Regarding deliveries abroad, deadlines varies by destination.
Please note that the departures of orders are from Monday to Friday and early afternoon. For more information, we remain at your disposal contact@vinsgrandscrus.com
The times indicated do not engage our responsibility, but only that of the carriers. Also, delivery time overruns can not give rise to damages.
These are countries with whom we work regularly and whose transport costs are automatically calculated on the website
European Union :
- Metropolitan France
- Belgium
- Luxembourg
- Germany
- United Kingdom
- Italy
- Spain
- Netherlands

Export:
- Swiss
- Hong Kong
For all other countries whose website does not automatically calculate the shipping fee, do not hesitate to request an estimate on contact@vinsgrandscrus.com

INVOICE AND TAX FREE SHIPPING.

All bids submitted on the site including Value Added Tax at the rate of 20% and are in Euros.
Registered professionals can claim the VAT.
VAT refunds: For deliveries and outside of France, the provisions of the General Tax Code VAT are applied. Therefore, VAT included in the final offer will be refunded:
- To any company or individual resident outside the European Union.
- To companies with a valid VAT number in the EU whose headquarters are among one of the 27 members of the European Union.

This refund will be made after the receipt of customs documents proving that the wine left the French territory and the receipt of goods by the recipient in question, Vins Grands Crus.
All orders delivered in France will be charged with collection of VAT (20%). However, VinsGrandsCrus offers the opportunity to buy tax-free wines.
For this please refeer to the pages : « Détaxe ».

PRIVACY AND LEGAL INFORMATIONS

Pursuant to Ordinance No. 59-107 of 7 January 1959, the sale of alcohol is prohibited to minors under 16 years. The buyer is committed to be 16 years old on the date of the order.

Alcohol abuse is dangerous for health. Please drink it in moderation.

We honor your privacy and we’re concerned about protecting your privacy. Vins Grands Crus treats all information concerning you with the strictest confidence. When you order, we need your name, home or work address, your email address, and if you order by credit card, your card number and expiration date. Protection of your personal data. Access to your personal account is protected by a personnal code that you choose when creating your account Vins Grands Crus.
Vins Grands Crus complies with the National Commission for Computing and Liberties. According to law "and Freedoms" of January 6, 1978 amended in 2004, you have the right to access and rectify information concerning you, which you can exercise by writing to:

VINS GRANDS CRUS
41 Rue de Pontoise
78780 MAURECOURT.

Vins Grands Crus does not sell and does not lease adresses (emails and physical) and personal information about its customers.

PROBLEMS / RETRACTATIONS

Deliveries are made from Monday to Saturday from 8 am to 19h with no possibility of specific time slot (In case of absence at the address specified by the customer, a notice is normally deposited in the mailbox). You can then arrange an appointment for a new delivery, or even faster, you can go get your wines to the nearest parcel relay.
While receiving your order, if the appearance of the packaging does not seem consistent, you must notify the delivery note. If blatant broken bottles, you must refuse the cardboard concerned and request that it be returned to the sender.
In this case, you must contact our customer service by mail or telephone within maximum 3 working days so that we can proceed with a new shipment or a refund.
A withdrawal period is offered to the buyer in accordance with Article L 121-16 of the Consumer Code. The buyer has a period of 7 days from the delivery of his order. The exchange or refund of the order will be made within 30 days of the receipt of the return of the order.
The order must be returned in the original packaging with the invoice attached.
The shipping costs (go and back), and the costs of treatment will be borne by the buyer.
VinsGrandsCrus has to be informed of the return of the goods by e-mail or mail.

The liability of corked bottles responsibility of the property (or trader) designated as the bottler. The procedure of cork taint is: please return us the full bottle (or nearly full) and its original caps with an accompanying letter stating the purchase from us. Upon receipt, we will send the claim to the property (or trader) concerned and he will judge the merits of the application and decide whether or not replacement of your bottle. Upon receipt of the response we will notify you and in the event of a positive decision we will replace that we will have proposed the property (or trader).

Visual: the visuals used on this site are not contractual.
Descriptions of wines: Wines Crus can not be held liable for any comments, criticisms and descriptions of wines.